Tools.us.org

LiveChat

Customer support · livechat.com

$19/seat/moPaid · billed yearly

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Chatting with website visitors in real time is the main job of LiveChat, which also offers an AI agent, a ticketing inbox and visitor tracking in one app. Support and sales teams use it on the web, desktop and mobile, starting with a 14-day trial.

Facts at a glance

FactValueSource
Free trial14 days, no card requiredlivechat.com/pricing, checked 10 Nov 2026
Starting price$19/seat/mo · billed yearlylivechat.com/pricing, checked 10 Nov 2026
PlatformsWeb, Windows, macOS, Android, iOSlivechat.com, checked 10 Nov 2026

Pricing & plans

Starts at

$19/seat/mo

USD, billed yearly

Model

Paid

Trial

Yes

14 days, no card required

Price tiers

PlanUsage, as the vendor states it
EssentialListed at 19 per user per month billed annually; 1 AI agent, 10 AI resolutions a month, 60 days of history
GrowthListed at 79 per user per month billed annually; 10 AI agents, 200 AI resolutions a month, unlimited history
EnterpriseCustom AI built and run by the vendor; contact sales

Prices are the vendor's list prices in USD.

  • Essential is listed at $19 per user a month and Growth at $79, both billed annually

  • Extra AI resolutions are sold in packages of 50

Source: livechat.com/pricing, checked 10 Nov 2026

Integrations that matter

  • WhatsApp

  • Messenger

  • WordPress

  • Mailchimp

  • Shopify

  • Instagram

  • WooCommerce

  • Salesforce Commerce Cloud

Sources: livechat.com/marketplace/apps

Alternatives

  • Intercom

    Essential plan targets individuals, startups and small businesses and includes the Fin AI Agent plus a shared inbox.

  • Crisp

    Free forever plan has a website chat widget and a first shared inbox, and any plan has a 14-day trial.

  • Zendesk

    Pricing plans are advertised from $19 per month, with AI agents, messaging and live chat on one platform.

Sources: intercom.com/pricing, crisp.chat/en/pricing, zendesk.com/pricing

Features & platforms

  • Omnichannel inbox with ticketing

  • AI agents that resolve chats

  • Live visitor tracking

  • Proactive chat campaigns

  • Chat supervision and takeover

  • Shared canned responses

  • Web
  • Windows
  • macOS
  • Android
  • iOS

Sources: livechat.com/pricing, livechat.com, checked 10 Nov 2026

Also in Customer support on Tools.us.org: Canny, Groove, Help Scout, Helpsite, Intercom, Kapa, Olark, UserVoice, Zendesk

Sources and dates

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