Canny

Customer support · canny.io

Free plan · paid from $79/mobilled yearly

Pricing
Alternatives

Product managers and customer success teams use Canny to gather feature requests and feedback in one place and decide what to build next. Its Autopilot feature reads support and sales conversations, then captures, deduplicates and triages the feedback it finds for the right team.

Facts at a glance

Fact	Value	Source
Free plan	Freemium: a free plan exists	canny.io/pricing, checked 5 Nov 2026
Free trial	Yes	canny.io/pricing, checked 5 Nov 2026
Starting price	$79/mo · billed yearly	canny.io/pricing, checked 5 Nov 2026
Platforms	Web	canny.io/pricing, checked 5 Nov 2026

Pricing & plans

Pricing

Free plan · paid from $79/mo

USD, billed yearly

Model

Freemium

Free plan available

Trial

Yes

25 tracked users
No product management integrations

Source: canny.io/pricing, checked 5 Nov 2026

Features & platforms

Automatic feedback capture with Autopilot
Deduplication and triage of feedback
Unlimited feedback on all plans
Advanced reporting and workflows
Product management integrations

Sources: canny.io/pricing, checked 5 Nov 2026

Alternatives

UserVoice
Launch plan starts at 1,000 USD a month with 20 admins and Jira, Salesforce, HubSpot and Slack integrations.
uservoice.com
Featurebase
Combines feedback collection with a help desk, help center and AI agent inside one product.
featurebase.app
Productboard
Sells extra AI credits in bundles of 50 for 5 USD on monthly plans, alongside Business and Enterprise tiers.
productboard.com

Sources: uservoice.com/pricing, featurebase.app/pricing, productboard.com/pricing

Also in Customer support on Tools.us.org: Groove, Help Scout, Helpsite, Intercom, Kapa, Olark, Zendesk

Sources and dates

Plan facts: canny.io/pricing, checked 5 Nov 2026
Official site: canny.io

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