Groove
Customer support
Groove was help desk software for support teams, a category of tool that gives a team one place to handle customer questions. Help desk tools that are live today are listed below as alternatives, each with a short reason, for support teams comparing their options.
The domain groovehq.com now redirects to helply.com, which presents an AI-native customer support platform. Source, checked 5 Nov 2026.
Alternatives
Includes email and ticketing, ticket routing, automations and triggers, with a 14-day trial of paid plans.
Lists a starting price of $25 per seat a month on monthly billing, with multiple shared inboxes.
Pairs a Messenger for live chat with the Fin AI agent and a shared inbox and ticketing system.
Sources: zendesk.com/pricing, helpscout.com/pricing, intercom.com/pricing
Also in Customer support on Tools.us.org: Canny, Help Scout, Helpsite, Intercom, Kapa, Olark, Zendesk
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