Helpsite

Customer support · helpsite.com

$490/yrPaid · billed yearly

Pricing
Alternatives

HelpSite is a knowledge base platform for public help centers and private internal documentation. Support teams and small businesses use it to publish searchable articles, run separate help sites for products or brands, and answer questions through an AI chatbot that draws on their own articles.

Facts at a glance

Fact	Value	Source
Free trial	14 days, no card required	helpsite.com/pricing, checked 5 Nov 2026
Starting price	$490/yr	helpsite.com/pricing, checked 5 Nov 2026
Platforms	Web	helpsite.com/pricing, checked 5 Nov 2026

Pricing & plans

Starts at

$490/yr

USD, billed yearly

Model

Paid

Trial

Yes

14 days, no card required

The Starter plan is 49 USD a month, or 490 USD a year on annual billing, with flat pricing instead of per-seat fees

Source: helpsite.com/pricing, checked 5 Nov 2026

Features & platforms

Public help centers and private SOPs
Fast search across articles
Multiple help sites
AI chatbot with source-backed answers
AI knowledge base generator
Search and content gap analytics

Sources: helpsite.com/pricing, checked 5 Nov 2026

Alternatives

Help Scout
Offers a free tier for small teams and lets paid plans run multiple knowledge bases alongside shared inboxes.
helpscout.com
Zendesk
Includes email and ticketing, ticket routing, automations and triggers, with a 14-day trial of paid plans.
zendesk.com
Intercom
Pairs a Messenger for live chat with the Fin AI agent and a shared inbox and ticketing system.
intercom.com

Sources: helpscout.com/pricing, zendesk.com/pricing, intercom.com/pricing

Also in Customer support on Tools.us.org: Canny, Groove, Help Scout, Intercom, Kapa, Olark, Zendesk

Sources and dates

Plan facts: helpsite.com/pricing, checked 5 Nov 2026
Official site: helpsite.com

Report incorrect information

Seen a wrong price, rating or link on this page? Tell us and we check it against the official source.

Comments

Reader comments. We read every comment before it shows here.