Pipedrive
CRM and marketing · pipedrive.com
Pipedrive is a sales CRM built around deal pipelines, lead and contact management and calendar events. Sales teams use it to track deals, automate follow-up emails, schedule meetings and forecast revenue, with iOS and Android apps and integrations with other business tools.
Ratings
About the Tools.us.org score
A weighted average of the published ratings below, shown out of 10 in the header above.
Based on 2 sources, 4,279 ratings.
How we calculate this
Each source counts by its number of ratings or reviews, capped at 1,000. Score = 2 × sum(rating × weight) ÷ sum(weights), rounded to one decimal. Inputs are published ratings out of 5; a missing source is left out, never counted as zero. A composite of published scores, not our own test.
Included: App Store 3.8 (weight 677), Google Play 4.0 (weight 1,000).
What users say
Summary of 75 App Store reviews, 21 Nov 2024 to 23 Sep 2026 (counted from the reviews)
Reviewers who like the app mention enjoyment of the app and recommendations to others, ease of use and a simple learning curve and help with everyday questions and tasks. Reviewers who complain mention subscription cost and paywalled features, bugs, crashes and features that stop working and usage limits on how much the app can do.
Top praises
- Enjoyment of the app and recommendations to othersmentioned in 19 of 75 reviews
- Ease of use and a simple learning curvementioned in 9 of 75 reviews
- Help with everyday questions and tasksmentioned in 7 of 75 reviews
Top complaints
- Subscription cost and paywalled featuresmentioned in 5 of 75 reviews
- Bugs, crashes and features that stop workingmentioned in 4 of 75 reviews
- Usage limits on how much the app can domentioned in 3 of 75 reviews
Best suited to: People who value enjoyment of the app and recommendations to others.
How it is counted: fixed keyword rules read each review's text, and no model writes the claims. A review counts once per theme and can mention several. Praise is counted in reviews rated 4 or 5 stars, complaints in reviews rated 1 or 2 stars. The reviews are the 75 that Apple's public review feed returned; the feed returns a window of reviews, not all of them.
Updated 5 Nov 2026. Supporting reviews: App Store
Facts at a glance
| Fact | Value | Source |
|---|---|---|
| Company | Pipedrive Inc., New York, New York, USA | pipedrive.com/en/about, checked 5 Nov 2026 |
| Launched | 2010. Company started in 2010, per its About page | pipedrive.com/en/about, checked 5 Nov 2026 |
| Free trial | 14 days, no card required | pipedrive.com/en/pricing, checked 23 Oct 2026 |
| Starting price | $14/seat/mo · billed yearly | pipedrive.com/en/pricing, checked 23 Oct 2026 |
| Platforms | iOS, Android | pipedrive.com/en/features/mobile-crm, checked 23 Oct 2026 |
Integrations that matter
WhatsApp Business
Surfe
lemlist
Zapier
Microsoft Teams
Slack
Sources: pipedrive.com/en/marketplace
Pricing & plans
Starts at
$14/seat/mo
USD, billed yearly
Model
Paid
Trial
Yes
14 days, no card required
Price tiers
| Plan | Usage, as the vendor states it |
|---|---|
| Lite | $14 per seat a month, billed yearly; meeting intelligence handles sales admin |
| Growth | $39 per seat a month, billed yearly; automates emails and follow-ups |
| Premium | $59 per seat a month, billed yearly; full-cycle sales tools from lead to close |
| Ultimate | $79 per seat a month, billed yearly; the complete set of capabilities |
Prices are the vendor's list prices in USD. Source: pipedrive.com/en/pricing, checked 5 Nov 2026.
Source: pipedrive.com/en/pricing, checked 23 Oct 2026
Alternatives
Free Edition stays free forever for up to 3 users and includes mobile apps and essentials such as lead tracking.
Starter Suite bundles sales, service, marketing and commerce tools at 25 US dollars per user per month.
Offers a Freddy AI Agent add-on priced per 100 sessions, with its Growth plan at 39 dollars per user per month.
Sources: zoho.com/crm/zohocrm-pricing.html, salesforce.com/sales/pricing, freshworks.com/crm/pricing
Features & platforms
Lead, calendar and pipeline management
AI-powered report creation
Meeting intelligence with call transcripts
Full email sync with open and click tracking
Automations and nurturing sequences
Meeting scheduler and contacts timeline
Lead generation and routing
Contracts and e-signatures
- iOS
- Android
Sources: pipedrive.com/en/pricing, pipedrive.com/en/features/mobile-crm, checked 23 Oct 2026
Data & privacy
Pipedrive says it does not sell personal data for money, but some sharing counts as a sale for targeted advertising under US state laws
Personal data inside client data is used for service improvement only in anonymized or aggregated form
Information is retained as long as reasonably necessary for the purposes the notice specifies
Source: pipedrive.com/en/privacy, policy last updated July 2, 2026, checked 5 Nov 2026. These points restate the policy and are not legal advice.
Also in CRM and marketing on Tools.us.org: Arcade, Clay, Close, ConvertFlow, Dubb, Hello Bar, HubSpot, Interact, KickoffLabs, Lasso, Less Annoying CRM, Navattic, Outseta, Salesforce, ShortStack, Storylane, Supademo, Testimonial
Sources and dates
- App Store: checked 6 Nov 2026, listing
- Google Play: checked 5 Nov 2026, listing
- Plan facts: pipedrive.com/en/pricing, checked 23 Oct 2026
- Official site: pipedrive.com
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