Zoom
Communication · zoom.us
8.8/10Tools.us.org score
Free plan · paid from $14.16/seat/mobilled yearly
Report incorrect informationZoom is a video meeting and collaboration platform that adds team chat, phone calling, whiteboards and AI meeting summaries to its core conferencing. Companies, schools and remote teams use it for scheduled meetings, webinars and shared workspaces, and individuals can host free calls with a time cap on each meeting.
Ratings
About the Tools.us.org score
A weighted average of the published ratings below, shown out of 10 in the header above.
Based on 2 sources, 4.6M ratings.
How we calculate this
Each source counts by its number of ratings or reviews, capped at 1,000. Score = 2 × sum(rating × weight) ÷ sum(weights), rounded to one decimal. Inputs are published ratings out of 5; a missing source is left out, never counted as zero. A composite of published scores, not our own test.
Included: App Store 4.7 (weight 1,000), Google Play 4.1 (weight 1,000).
What users say
Summary of 38 App Store reviews, 4 Dec 2024 to 23 Aug 2026 (counted from the reviews)
Reviewers who like the app mention enjoyment of the app and recommendations to others. Reviewers who complain mention bugs, crashes and features that stop working.
Top praises
- Enjoyment of the app and recommendations to othersmentioned in 5 of 38 reviews
Top complaints
- Bugs, crashes and features that stop workingmentioned in 3 of 38 reviews
Best suited to: People who value enjoyment of the app and recommendations to others.
How it is counted: fixed keyword rules read each review's text, and no model writes the claims. A review counts once per theme and can mention several. Praise is counted in reviews rated 4 or 5 stars, complaints in reviews rated 1 or 2 stars. The reviews are the 38 that Apple's public review feed returned; the feed returns a window of reviews, not all of them.
Updated 5 Nov 2026. Supporting reviews: App Store
Facts at a glance
| Fact | Value | Source |
|---|---|---|
| Company | Zoom Communications, Inc., San Jose, California, USA | zoom.us/privacy, checked 5 Nov 2026 |
| Launched | 2013. First public release of Zoom Meetings, two years after the company was founded in 2011 | zoom.us/about, checked 5 Nov 2026 |
| Free plan | Freemium: a free plan exists | zoom.us/pricing, checked 5 Nov 2026 |
| Starting price | $14.16/seat/mo · billed yearly | zoom.us/pricing, checked 5 Nov 2026 |
| Platforms | Web, Windows, macOS, Linux, iOS, iPadOS, Android | support.zoom.us/hc/en-us/articles/201362023-System-requirements-for-Windows-macOS-and-Linux, checked 5 Nov 2026 |
Pricing & plans
Pricing
Free plan · paid from $14.16/seat/mo
USD, billed yearly
Model
Freemium
Free plan available
Price tiers
| Plan | Per month | Usage, as the vendor states it |
|---|---|---|
| Workplace Basic | Free | Free; meetings up to 40 minutes for 100 participants, with small monthly AI allowances |
| Workplace Pro | $16.99/mo | Per user; meetings up to 30 hours for 100 participants; annual billing is listed at 14.16 per user per month |
| Workplace Business | $21.99/mo | Per user; 300 participants, unlimited whiteboards and booking pages; annual billing is listed at 18.33 per user per month |
| Workplace Enterprise | Contact sales for pricing; meetings up to 1000 participants and full-featured PBX phone |
Prices are the vendor's list prices in USD.
Meetings capped at 40 minutes
Up to 100 participants per meeting
AI meeting summaries for 3 hosted meetings a month
20 AI queries a month
3 editable whiteboards
5 clips of two minutes each
Source: zoom.us/pricing, checked 5 Nov 2026
Features & platforms
Video meetings for up to 100 participants
AI meeting summaries and in-meeting questions
Team Chat instant messaging
VoIP phone calling
Editable online whiteboards
Personal booking pages with Scheduler
- Web
- Windows
- macOS
- Linux
- iOS
- iPadOS
- Android
Sources: zoom.us/pricing, support.zoom.us/hc/en-us/articles/201362023-System-requirements-for-Windows-macOS-and-Linux, zoom.us/download, checked 5 Nov 2026
Alternatives
Anyone with a Google Account can host free meetings for up to 100 participants and 60 minutes each.
Fully open source video conferencing that can be used for free with no account needed, with the code published.
Offers a 14-day free trial of paid plans without a credit card, with participant tiers from 10 to 250.
Sources: workspace.google.com/products/meet, jitsi.org/jitsi-meet, zoho.com/meeting/pricing.html
Data & privacy
Zoom states it does not train its own or third-party AI models on audio, video, chat or screen sharing content
Zoom staff do not access meeting or messaging content unless the account owner authorizes it or legal, safety, security or support needs require it
Personal data is kept as long as the described uses or the law require, and users can request correction or deletion
Source: zoom.us/privacy, policy last updated September 17, 2026, checked 5 Nov 2026. These points restate the policy and are not legal advice.
Also in Communication on Tools.us.org: Bubbles, Campsite, Circle, Clarityflow, Discord, Grain, Loom, Mimestream, Shortwave, Slack, Supernormal
Sources and dates
- App Store: checked 6 Nov 2026, listing
- Google Play: checked 5 Nov 2026, listing
- Plan facts: zoom.us/pricing, checked 5 Nov 2026
- Official site: zoom.us
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