Shortwave
Communication · shortwave.com
9.1/10Tools.us.org score
Report incorrect informationAutomating email triage, search and replies with an AI assistant is the main job of Shortwave, an email client with Gmail-style search filters. Professionals and teams split the inbox into tabs, snooze messages with AI-suggested times, read short summaries of long threads and ask the agent to organize, schedule or write.
Ratings
About the Tools.us.org score
A weighted average of the published ratings below, shown out of 10 in the header above.
Based on 2 sources, 2,046 ratings.
How we calculate this
Each source counts by its number of ratings or reviews, capped at 1,000. Score = 2 × sum(rating × weight) ÷ sum(weights), rounded to one decimal. Inputs are published ratings out of 5; a missing source is left out, never counted as zero. A composite of published scores, not our own test.
Included: App Store 4.7 (weight 755), Google Play 4.4 (weight 1,000).
What users say
Summary of 24 App Store reviews, 15 Nov 2024 to 18 Jul 2026 (counted from the reviews)
Reviewers who like the app mention enjoyment of the app and recommendations to others. Reviewers who complain mention bugs, crashes and features that stop working.
Top praises
- Enjoyment of the app and recommendations to othersmentioned in 3 of 24 reviews
Top complaints
- Bugs, crashes and features that stop workingmentioned in 3 of 24 reviews
Best suited to: People who value enjoyment of the app and recommendations to others.
How it is counted: fixed keyword rules read each review's text, and no model writes the claims. A review counts once per theme and can mention several. Praise is counted in reviews rated 4 or 5 stars, complaints in reviews rated 1 or 2 stars. The reviews are the 24 that Apple's public review feed returned; the feed returns a window of reviews, not all of them.
Updated 5 Nov 2026. Supporting reviews: App Store
Facts at a glance
| Fact | Value | Source |
|---|---|---|
| Free trial | 14 days | shortwave.com/pricing, checked 5 Nov 2026 |
| Platforms | macOS, Windows, iOS, Android | shortwave.com/download, checked 5 Nov 2026 |
Pricing & plans
Model
Paid
Trial
Yes
14 days
Price tiers
| Plan | Per month | Usage, as the vendor states it |
|---|---|---|
| Business | $30/mo | Priced per seat, standard AI intelligence and 5 years of AI search history |
| Premier | $45/mo | Priced per seat, advanced intelligence and twice the AI usage of Business |
| Max | $120/mo | Priced per seat, expert intelligence and six times the AI usage of Business |
Prices are the vendor's list prices in USD.
The Business plan is listed at $30 per seat each month, Premier at $45 and Max at $120; the Individual plan prices are not in the readable page text
Source: shortwave.com/pricing, checked 5 Nov 2026
Features & platforms
Agent that organizes, schedules, writes and searches email
Split inbox into tabs
Instant AI summaries at the top of each email
Search with Gmail-style filters or natural language
AI-powered snooze with suggested times
Block and unsubscribe from senders
- macOS
- Windows
- iOS
- Android
Sources: shortwave.com, shortwave.com/download, checked 5 Nov 2026
Alternatives
Native macOS client with a 14-day trial that needs no credit card, and an individual plan listed at $4.99 per month.
Free plan covers a smart inbox, unlimited email accounts and a calendar, while Plus is listed at $10 per user each month.
Open-source email app for Windows, Linux and macOS, described as free forever and funded by user donations.
Sources: mimestream.com/pricing, sparkmailapp.com/pricing, thunderbird.net/en-US
Also in Communication on Tools.us.org: Bubbles, Campsite, Circle, Clarityflow, Discord, Grain, Loom, Mimestream, Slack, Supernormal, Zoom
Sources and dates
- App Store: checked 6 Nov 2026, listing
- Google Play: checked 5 Nov 2026, listing
- Official site: shortwave.com
Report incorrect information
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