Loom
Communication · loom.com
Product, support and sales teams use Loom to record their screen and camera and share the video as a link. The tool covers async updates, walkthroughs and feedback, with trimming and stitching, transcriptions, comments and emoji reactions, and viewer insights for follow-up.
Ratings
About the Tools.us.org score
A weighted average of the published ratings below, shown out of 10 in the header above.
Based on 2 sources, 25K ratings.
How we calculate this
Each source counts by its number of ratings or reviews, capped at 1,000. Score = 2 × sum(rating × weight) ÷ sum(weights), rounded to one decimal. Inputs are published ratings out of 5; a missing source is left out, never counted as zero. A composite of published scores, not our own test.
Included: App Store 4.8 (weight 1,000), Google Play 3.2 (weight 1,000).
What users say
Summary of 113 App Store reviews, 11 Nov 2024 to 31 Oct 2026 (counted from the reviews)
Reviewers who like the app mention enjoyment of the app and recommendations to others, ease of use and a simple learning curve and help with everyday questions and tasks. Reviewers who complain mention bugs, crashes and features that stop working, sign-in and account problems and subscription cost and paywalled features.
Top praises
- Enjoyment of the app and recommendations to othersmentioned in 9 of 113 reviews
- Ease of use and a simple learning curvementioned in 4 of 113 reviews
- Help with everyday questions and tasksmentioned in 3 of 113 reviews
Top complaints
- Bugs, crashes and features that stop workingmentioned in 20 of 113 reviews
- Sign-in and account problemsmentioned in 20 of 113 reviews
- Subscription cost and paywalled featuresmentioned in 4 of 113 reviews
Best suited to: People who value enjoyment of the app and recommendations to others.
How it is counted: fixed keyword rules read each review's text, and no model writes the claims. A review counts once per theme and can mention several. Praise is counted in reviews rated 4 or 5 stars, complaints in reviews rated 1 or 2 stars. The reviews are the 113 that Apple's public review feed returned; the feed returns a window of reviews, not all of them.
Updated 5 Nov 2026. Supporting reviews: App Store
Facts at a glance
| Fact | Value | Source |
|---|---|---|
| Free plan | Freemium: a free plan exists | loom.com/pricing, checked 5 Nov 2026 |
| Free trial | 14 days | loom.com/pricing, checked 5 Nov 2026 |
| Starting price | $18/seat/mo | loom.com/pricing, checked 5 Nov 2026 |
| Platforms | macOS, Windows, Chrome extension, iOS, Android | loom.com/screen-recorder, checked 5 Nov 2026 |
Pricing & plans
Pricing
Free plan · paid from $18/seat/mo
USD, billed monthly
Model
Freemium
Free plan available
Trial
Yes
14 days
Price tiers
| Plan | Per month | Usage, as the vendor states it |
|---|---|---|
| Starter | Free | 25 videos, 5-minute recordings, up to 50 members and video quality up to 720p |
| Business | $18/mo | Per user; unlimited videos and recording time, basic editing, upload and download, and removal of Loom branding |
| Business + AI | $24/mo | Per user; adds auto-video enhancement, advanced editing, video-to-text automation and auto-meeting recap emails |
Prices are the vendor's list prices in USD.
25 videos
5-minute recordings
Up to 50 workspace members
Video quality up to 720p
1 all-company space
The pricing page lets buyers switch between monthly and annual billing and says annual billing saves up to 17%
Source: loom.com/pricing, checked 5 Nov 2026
Features & platforms
Screen and camera recording
Trim and stitch video editing
Transcriptions in 50+ languages
Comments and emoji reactions on videos
Viewer insights
Password-protected videos
- macOS
- Windows
- Chrome extension
- iOS
- Android
Sources: loom.com, loom.com/pricing, loom.com/screen-recorder, loom.com/mobile, checked 5 Nov 2026
Alternatives
Free plan allows creating or uploading up to 10 videos and recording up to 30 minutes, with no credit card required.
Sign-up for the free plan needs no credit card, and a Chrome extension records video messages for sales teams.
Basic plan includes unlimited screen recordings and AI meeting summaries, with recordings locking after two weeks.
Sources: screencastify.com/pricing, vidyard.com/pricing, usebubbles.com/pricing
Also in Communication on Tools.us.org: Bubbles, Campsite, Circle, Clarityflow, Discord, Grain, Mimestream, Shortwave, Slack, Supernormal, Zoom
Sources and dates
- App Store: checked 6 Nov 2026, listing
- Google Play: checked 5 Nov 2026, listing
- Plan facts: loom.com/pricing, checked 5 Nov 2026
- Official site: loom.com
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