LastPass
Security · Password manager · lastpass.com
8.2/10Tools.us.org score
Report incorrect informationLastPass is a password manager for individuals, families and businesses that saves logins in a vault and fills them in across devices. It also supports passkeys, emergency access and password sharing, and its Plus plan adds a VPN, with a free plan and 30-day trials available.
Ratings
About the Tools.us.org score
A weighted average of the published ratings below, shown out of 10 in the header above.
Based on 2 sources, 293K ratings.
How we calculate this
Each source counts by its number of ratings or reviews, capped at 1,000. Score = 2 × sum(rating × weight) ÷ sum(weights), rounded to one decimal. Inputs are published ratings out of 5; a missing source is left out, never counted as zero. A composite of published scores, not our own test.
Included: App Store 4.4 (weight 1,000), Google Play 3.8 (weight 1,000).
What users say
From the latest 500 App Store reviews, Jul 2025 to Oct 2026
Many reviewers call it reliable and simple to use, with passwords available across phones and computers; others report login failures and say support is hard to reach when locked out.
Praised
- Reliable daily use for many years
- Simple to use, including for family members
- Passwords available across phones and computers
Complaints
- Support is hard or impossible to reach when locked out
- Login failures and repeated sign-outs
- Felt to have declined from an earlier easier version
Best suited to: People who want passwords available across phones and computers.
Updated 23 Oct 2026. Supporting reviews: App Store
Facts at a glance
| Fact | Value | Source |
|---|---|---|
| Company | LastPass US LP, Boston, Massachusetts, USA | lastpass.com/legal-center/privacy-notice, checked 10 Nov 2026 |
| Free plan | Freemium: a free plan exists | lastpass.com/pricing, checked 10 Nov 2026 |
| Free trial | 30 days, no card required | lastpass.com/pricing, checked 10 Nov 2026 |
| Platforms | Windows, macOS, Linux, iOS, iPadOS, Android, Chrome extension, Firefox extension, Edge extension, Safari extension | lastpass.com/download, checked 10 Nov 2026 |
Pricing & plans
Model
Freemium
Free plan available
Trial
Yes
30 days, no card required
Limited to 1 device type
Basic password management features only
Personal plans are billed annually, with a free Premium trial that needs no credit card
The Plus plan bundles a VPN with the password manager
Source: lastpass.com/pricing, checked 10 Nov 2026
Privacy and logging
As LastPass states on its own pages. Checked 10 Nov 2026.
Activity logging
Some logs kept
LastPass states IP addresses and device identifiers are logged automatically.
Independent audit
Yes
LastPass states ISO 27001 and SOC 2 Type II certifications, plus routine outside audits.
Jurisdiction
United States
Legal entity named by LastPass: LastPass US LP.
Sources: lastpass.com/legal-center/privacy-notice, lastpass.com/security
Features & platforms
Password vault with save and autofill
Passkey support
Automatic device sync
Emergency access
Personal password sharing
VPN bundled in the Plus plan
- Windows
- macOS
- Linux
- iOS
- iPadOS
- Android
- Chrome extension
- Firefox extension
- Edge extension
- Safari extension
Sources: lastpass.com/pricing, lastpass.com/download, checked 10 Nov 2026
Alternatives
Individual and Families plans can be tried free for 14 days, with no credit card required.
Free plan covers unlimited logins, notes, credit cards and devices, plus 10 hide-my-email aliases.
Premium is listed at $1.65 per month billed annually, with an integrated authenticator and emergency access.
Sources: 1password.com/pricing/personal, proton.me/pass/pricing, bitwarden.com/pricing
Data & privacy
IP addresses and unique device identifiers are logged automatically when the service is used
The notice lists rights to access, correct and delete personal data under several US state privacy laws
Vault contents use a zero-knowledge model, so only the master password opens the encrypted data
Source: lastpass.com/legal-center/privacy-notice, policy last updated October 6, 2026, checked 10 Nov 2026. These points restate the policy and are not legal advice.
Also in Security on Tools.us.org: 1Password, Abnormal Security, Bitwarden, Cado Security, Cisco Umbrella, Coalfire, CrowdStrike, Dashlane, Drata, Duo Security, Evo Security, ExpressVPN, Huntress, IRONSCALES, KnowBe4, LogicGate, Microsoft Entra ID, Mullvad, NordVPN, Okta, PhishingBox, SentinelOne, Snyk, Socket, Surfshark, Tufin, Vanta
Sources and dates
- App Store: checked 10 Nov 2026, listing
- Google Play: checked 10 Nov 2026, listing
- Official site: lastpass.com
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