Surfshark
Security · VPN · surfshark.com
9.3/10Tools.us.org score
$2.49/mo · 2-yr planPaid · 2-year plan, $59.76 billed upfront
Report incorrect informationHouseholds use Surfshark to encrypt traffic from phones, laptops, tablets, smart TVs and routers through a VPN under one subscription. Higher plans add Alternative ID, scam protection, antivirus alerts, identity theft coverage and data removal, with apps for desktop and mobile.
Ratings
About the Tools.us.org score
A weighted average of the published ratings below, shown out of 10 in the header above.
Based on 2 sources, 457K ratings.
How we calculate this
Each source counts by its number of ratings or reviews, capped at 1,000. Score = 2 × sum(rating × weight) ÷ sum(weights), rounded to one decimal. Inputs are published ratings out of 5; a missing source is left out, never counted as zero. A composite of published scores, not our own test.
Included: App Store 4.7 (weight 1,000), Google Play 4.6 (weight 1,000).
What users say
Summary of 150 App Store reviews, 3 Jul 2026 to 3 Oct 2026 (counted from the reviews)
Reviewers who like the app mention enjoyment of the app and recommendations to others, ease of use and a simple learning curve and quick responses with little waiting. Reviewers who complain mention bugs, crashes and features that stop working, subscription cost and paywalled features and slow responses and long loading times.
Top praises
- Enjoyment of the app and recommendations to othersmentioned in 13 of 150 reviews
- Ease of use and a simple learning curvementioned in 7 of 150 reviews
- Quick responses with little waitingmentioned in 5 of 150 reviews
Top complaints
- Bugs, crashes and features that stop workingmentioned in 13 of 150 reviews
- Subscription cost and paywalled featuresmentioned in 11 of 150 reviews
- Slow responses and long loading timesmentioned in 7 of 150 reviews
Best suited to: People who value enjoyment of the app and recommendations to others.
How it is counted: fixed keyword rules read each review's text, and no model writes the claims. A review counts once per theme and can mention several. Praise is counted in reviews rated 4 or 5 stars, complaints in reviews rated 1 or 2 stars. The reviews are the 150 that Apple's public review feed returned; the feed returns a window of reviews, not all of them.
Updated 5 Nov 2026. Supporting reviews: App Store
Facts at a glance
| Fact | Value | Source |
|---|---|---|
| Company | Surfshark B.V., Amsterdam, Netherlands | surfshark.com/privacy, checked 5 Nov 2026 |
| Starting price | $2.49/mo · 2-yr plan | surfshark.com/blog/surfshark-vpn-plans, checked 5 Nov 2026 |
| Platforms | Windows, macOS, Linux, Android, iOS, Chrome extension, Firefox extension, Edge extension, Fire TV, Apple TV, Android TV, Router | surfshark.com/download, checked 23 Oct 2026 |
Pricing & plans
Starts at
$2.49/mo
USD, billed every 2 years
Model
Paid
Money-back
30 days
30-day money-back guarantee
Price tiers
| Plan | Per month | Usage, as the vendor states it |
|---|---|---|
| Surfshark Starter | $16.45/mo | $2.49 a month on the 24-month plan, $3.39 a month on the 12-month plan |
| Surfshark One | $18.95/mo | $2.79 a month on the 24-month plan, $3.59 a month on the 12-month plan |
| Surfshark One+ | $21.85/mo | $4.49 a month on the 24-month plan, $7.49 a month on the 12-month plan |
Prices are the vendor's list prices in USD.
Source: surfshark.com/blog/surfshark-vpn-plans, checked 5 Nov 2026. Money-back: surfshark.com/pricing, checked 23 Oct 2026
Features & platforms
VPN connection
Alternative ID for masked identities
Scam protection
Antivirus
Identity theft coverage on higher plans
Data removal by Incogni on higher plans
- Windows
- macOS
- Linux
- Android
- iOS
- Chrome extension
- Firefox extension
- Edge extension
- Fire TV
- Apple TV
- Android TV
- Router
Sources: surfshark.com/pricing, surfshark.com/download, checked 23 Oct 2026
Privacy and logging
As Surfshark states on its own pages. Checked 23 Oct 2026.
No-logs policy
Yes
Surfshark states it does not store user activity, including IP addresses.
Independent audit
Deloitte, 2025
Surfshark states Deloitte audits in 2023 and 2025 of its no-logs policy.
Jurisdiction
Netherlands
Legal entity named by Surfshark: Surfshark B.V..
Alternatives
Basic plan is 3.49 euros a month for 27 months, then 139.08 euros yearly.
Basic plan is 2.99 dollars a month for 28 months, then 99.95 dollars a year.
Applies one flat rate to every term, so longer plans carry no discount.
Sources: nordvpn.com/pricing, expressvpn.com/order, mullvad.net/en/pricing
Data & privacy
Surfshark says it does not use user data to train its AI models
The company states it does not sell, rent, lease or trade personal data with anyone
Users can ask for their personal data to be deleted unless a legal basis requires keeping it
Source: surfshark.com/privacy, policy last updated 12 October 2026, checked 5 Nov 2026. These points restate the policy and are not legal advice.
Also in Security on Tools.us.org: 1Password, Abnormal Security, Bitwarden, Cado Security, Cisco Umbrella, Coalfire, CrowdStrike, Dashlane, Drata, Duo Security, Evo Security, ExpressVPN, Huntress, IRONSCALES, KnowBe4, LogicGate, NordVPN, Okta, PhishingBox, SentinelOne, Snyk, Socket, Tufin, Vanta
Sources and dates
- App Store: checked 6 Nov 2026, listing
- Google Play: checked 5 Nov 2026, listing
- Plan facts: surfshark.com/blog/surfshark-vpn-plans, checked 5 Nov 2026
- Official site: surfshark.com
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