Dropbox
Cloud storage · dropbox.com
Dropbox is a cloud storage and file sharing service for individuals, teams and companies that keep files in sync across devices. It also covers PDF editing, e-signatures and large file transfers, and works with AI tools such as ChatGPT, Claude and Microsoft 365 Copilot.
Ratings
About the Tools.us.org score
A weighted average of the published ratings below, shown out of 10 in the header above.
Based on 2 sources, 3.3M ratings.
How we calculate this
Each source counts by its number of ratings or reviews, capped at 1,000. Score = 2 × sum(rating × weight) ÷ sum(weights), rounded to one decimal. Inputs are published ratings out of 5; a missing source is left out, never counted as zero. A composite of published scores, not our own test.
Included: App Store 4.8 (weight 1,000), Google Play 4.4 (weight 1,000).
What users say
Summary of 100 App Store reviews, 14 Jul 2026 to 29 Sep 2026 (counted from the reviews)
Reviewers who like the app mention enjoyment of the app and recommendations to others, ease of use and a simple learning curve and help with everyday questions and tasks. Reviewers who complain mention the latest update and the changes it brought, sign-in and account problems and subscription cost and paywalled features.
Top praises
- Enjoyment of the app and recommendations to othersmentioned in 17 of 100 reviews
- Ease of use and a simple learning curvementioned in 9 of 100 reviews
- Help with everyday questions and tasksmentioned in 5 of 100 reviews
Top complaints
- The latest update and the changes it broughtmentioned in 6 of 100 reviews
- Sign-in and account problemsmentioned in 5 of 100 reviews
- Subscription cost and paywalled featuresmentioned in 3 of 100 reviews
Best suited to: People who value enjoyment of the app and recommendations to others.
How it is counted: fixed keyword rules read each review's text, and no model writes the claims. A review counts once per theme and can mention several. Praise is counted in reviews rated 4 or 5 stars, complaints in reviews rated 1 or 2 stars. The reviews are the 100 that Apple's public review feed returned; the feed returns a window of reviews, not all of them.
Updated 5 Nov 2026. Supporting reviews: App Store
Facts at a glance
| Fact | Value | Source |
|---|---|---|
| Company | Dropbox, Inc., San Francisco, California, USA | dropbox.com/terms, checked 5 Nov 2026 |
| Free plan | Freemium: a free plan exists | dropbox.com/plans, checked 23 Oct 2026 |
| Free trial | 30 days | dropbox.com/plans, checked 23 Oct 2026 |
| Starting price | $9.99/mo · billed yearly | dropbox.com/plans, checked 5 Nov 2026 |
| Platforms | macOS, Windows, Linux, Android, iOS | dropbox.com/plans, checked 23 Oct 2026 |
Integrations that matter
Microsoft 365 Copilot
ChatGPT
Claude
Google Gemini
SpaceXAI
Meta Muse
Sources: dropbox.com/app-integrations
Pricing & plans
Pricing
Free plan · paid from $9.99/mo
USD, billed yearly
Model
Freemium
Free plan available
Trial
Yes
30 days
Price tiers
| Plan | Per month | Usage, as the vendor states it |
|---|---|---|
| Plus | $9.99 a month, billed yearly; for 1 person with 2 TB of storage | |
| Standard | $15 per user a month, billed yearly; from 3 TB of storage for the team | |
| Advanced | $24 per user a month, billed yearly; for 3 or more people, from 15 TB for the team | |
| Basic | Free | 2 GB of storage to store and share files |
| Enterprise | Contact sales for pricing |
Prices are the vendor's list prices in USD.
2 GB of storage
Source: dropbox.com/plans, checked 5 Nov 2026
Alternatives
Every Google account carries up to 15 GB of storage, against the 2 GB that Dropbox Basic provides.
Business plans are priced per user per month, starting at $5, and a free trial is offered.
Free plan advertised as free forever, though data transfer on it is described as limited.
Sources: one.google.com/about/plans, box.com/pricing, mega.io/pricing
Features & platforms
File sync across all devices
Transfers of single files up to 100 GB
Deleted files recoverable for 30 days or longer
PDF editing and signatures
Password protection and branding for shared files
Team folders for organization
- macOS
- Windows
- Linux
- Android
- iOS
Sources: dropbox.com/plans, checked 23 Oct 2026
Data & privacy
Dropbox says it does not sell information to advertisers or other third parties
Users can access, amend, download and delete personal information from their account settings page
After an account is deleted, deletion of stored information starts after 30 days, though some data may be kept for legal reasons
Source: dropbox.com/privacy, policy last updated May 30, 2025, checked 5 Nov 2026. These points restate the policy and are not legal advice.
Also in Cloud storage on Tools.us.org: Backblaze, Google Drive
Sources and dates
- App Store: checked 6 Nov 2026, listing
- Google Play: checked 5 Nov 2026, listing
- Plan facts: dropbox.com/plans, checked 5 Nov 2026
- Official site: dropbox.com
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